Return & Refund Policy
Haus Du Le Chic
At Haus Du Le Chic, we strive for your complete satisfaction. If for any reason you are not satisfied with your purchase, we are here to help.
Eligibility for Returns
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Items must be unused, unworn, unwashed, and in original packaging.
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Returns must be requested within 7 days from the date of delivery.
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Certain items, such as sale items or personalized/custom items, are non-returnable unless defective.
How to Return
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Contact our Customer Support at support@hausdulechic.com with your order number and reason for return.
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Our team will provide instructions for returning the item(s).
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Customers are responsible for return shipping costs unless the item is defective or we made a shipping error.
Refunds
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Refunds will be issued via the original payment method once the return is received and inspected.
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Processing time for refunds is typically 5–7 business days.
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Shipping fees are non-refundable, except in cases of defective or incorrect items.
Exchanges
Exchanges may be possible if the item is available in stock. Contact our team to check availability and instructions.