At Haus du Le Chic, every order is handled with care and elegance. We aim to deliver your items swiftly, securely, and with the attention to detail you deserve.

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Order Processing

• Processing Time: Orders are typically processed within 1–2 business days. During peak seasons or promotional events, processing may take up to 3–4 business days.

• Order Confirmation: You’ll receive an email confirmation once your order is placed, followed by a shipping notification with tracking details.

 

Domestic Shipping (United States)

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

• Express Shipping: 1–2 business days

 

Shipping rates are calculated at checkout based on your location and selected service. Free standard shipping is available on orders over $300.

 

International Shipping
We ship worldwide to select countries. Delivery times vary by destination:

• Standard International: 7–21 business days

• Express International: 3–7 business days

International customers are responsible for any customs duties, taxes, or import fees. These are not included in our prices and vary by country.

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Shipping Restrictions
We currently do not ship to:

• PO Boxes (for express services)

• Countries under trade embargo or with unreliable postal infrastructure

If your location is not listed at checkout, please contact us at hello@hausdulechic.com.

 

Lost or Damaged Packages
If your package is lost, delayed, or arrives damaged:

• Contact us within 7 days of delivery at hello@hausdulechic.com

• Include your order number and photos (if applicable)

• We’ll work with the carrier and offer a replacement or refund where appropriate

 

Address Changes & Order Edits

To update your shipping address or modify an order:

• Email us within 1 hour of placing your order

• Once an order is processed, changes may not be possible

 

Tracking Your Order

All orders include tracking. You’ll receive a tracking link via email once your package ships. You can also log into your account to view order status.

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